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FAQ

National Mall℠ Cash Back Shopping Program

("National Mall℠") offers a service that allows members to earn cash back on purchases made at over 1,200 stores. Joining and using National Mall℠ is free and simple, requiring only your email address and a password to get started National Mall℠ does not sell or rent your personal information to third parties, and National Mall℠ does not 'spam' its members. Please read this complete member agreement ("Agreement") and FAQs for full details on the National Mall℠ Cash Back Shopping Program ("Program").

How do I become a Member?
How to Login?
How to Shop?
How to Manage My Account?
Can I have Multiple Accounts?
Can I Cancel My Account?
What are E-Alerts?
How do I Earn and Redeem Rewards?
Why was I not Awarded Rewards on a Purchase?
Do I need to enable cookies to receive credits?
Can I use the Online Rewards program if I don’t live in the US?





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